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Epilogue to my failed newspaper subscription


By Mark - Posted on 22 March 2010

Newspaper

So my wife got a call from the fine folks at the Green Bay Press-Gazette the other day, in regards to our failed one-week subscription.  This is, of course, a post-script to my earlier exhaustive retelling of my woes in trying to simply get a Sunday newspaper delivered.

It turns out they believed we had subscribed to a Wednesday through Sunday subscription.  Again, another in a long line of oddities in this whole fiasco.  When I ordered the subscription online, there were two options and two options only -- a daily, 7-day-a-week delivery or one for Saturday and Sunday only.  There were two prices, about $16 or $8 a month, respectively.  How they got a subscription that's Wednesday through Sunday out of our order is beyond me, and how we were charged over $20 for this wonder subscription that got us less papers than a daily delivery, and for more money, is mind-boggling.

They also offered to expunge any remaining fee we may owe in recompense for our troubles.  Obviously the dude had never bothered to look and see that we had only used a week's worth of our monthly subscription, and we were due money.  (We did get a refund for most of our monthly charge, but less than I'd have liked considering we only got three papers.)

I guess if you want to subscribe to the Green Bay Press-Gazette -- and I ask you, "really?!?" -- it might be a good idea to do it in person.  Oh yeah, and get a receipt.

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